Monday, December 21, 2009

As a salesperson, what is your best selling advice?

1.) abc always be closing (every day life consider how you can make a sale IE going to the grocery store can be prospecting)





2.) the 3 f's feel felt found (when a customer is hesitant, I understand how you feel, many of my other customers have felt the same way and found this was the best option.)





3.) Dont take it personally. If someone tells you no or thinks you are a dirty nasty salesperson (and they will) brush it off. Don't dwell on it, move on to the next one.As a salesperson, what is your best selling advice?
I have done all different kinds of sales jobs and the one thing that never changes with the close is product knowlage followed directly with customer raport. Product knowlage on what ever your selling is the biggest because when you are talking to a prospect and you know what your talking about, that shows confidence and that confidence will mirror with your client and that is what a client needs to hear. if your jumbling around your words and you say ';uh'; alot (people say it more than they realize) that shows lack of confidence which will also rub off on your client. people will tell you all kinds of stupid accronyms, but the only thing you have to do is listen (you have 2 ears but only 1 mouth) If you listen to your client they will tell you exactly what thier conserns are so you can address those and show them how (with your product knowlage) those problems are not going to happen. so all in all: Listen to them, let them know you heard thier worries, you understand what they want and listen for the closing statements. Knowing your company and knowing you product is the only way you will have the confidence that the client will NOT see through. Good luck and get to closing :)As a salesperson, what is your best selling advice?
Sell yourself!


Customers, for the most part, do not buy either your company or your product unless it offers unique capabilities or very low pricing. Customers buy YOU.


Repeated low key contact with the customer, thoughtful gestures, ( remember what he likes or dislikes, a card at holidays, an occasional small thank you to his secretary goes a long way)] An occasional lunch with the understanding that it is personal and not a bribe.( Few people can be bought with a lunch).


Keep your promises faithfully. If you offer to get info for the customer do it NOW. If he needs a sample get it now @ no charge to the customer if you can and, if there is a small cost, you absorb it.


Keep going back on a regular basis so that your customer learns to expect you and subconsciously makes time for you.


A study, a few years back, by ATT learned that the average sale was made on the 9th contact with the customer.


Be reliable.


Always be UP. Do not burden your customer with your problems but always be ready to sympathize with his.


Be persistent but always pleasant - no matter what......


Always look your best but dress in accordance with your customer's style.


Do not wear your most fashionable outfit when calling on the farm store.


BE KNOWLEDGEABLE.


Learn all there is to know about your products and those of your competition. That way you offer value to your visits.


Know what is happening in his company and his industry as well.


GO NOW AND SIN NO MORE
Always be listening to your customer, put their needs first and pick a best match of what you have to offer. If you jump right in with a sales pitch, they will dismiss you immediately. Customer service and prompt replies hold the most weight.
honesty
never let them see you sweat

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